Shipping Policy

At WHOSA we’re excited to offer free shipping on all orders within Australia! Here’s everything you need to know about our shipping process:

Shipping Methods and Carriers:

• We use Australia Post for most of our deliveries within Australia.

Processing Time:

• Orders are processed within 1-3 business days from the time they are placed.

Shipping Costs:

• Australia: Free shipping on all orders.
• New Zealand: Shipping costs will be calculated at checkout.
• Other Countries: Shipping costs will be calculated at checkout.

Delivery Timeframes:

• Australia: Once your stickers leave our studio, you can expect them to arrive within 2-8 business days.
• New Zealand: Delivery times will vary depending on the destination and shipping option selected at checkout.
• Other Countries: Standard international deliveries will be sent by stamp and is estimated to take  6 to 27 business days to arrive. 

Delivery Issues:

• If your order does not arrive within the expected timeframe or if you encounter any issues such as lost or damaged packages, please contact us at whosagoods@outlook.com so we can assist you promptly.

Returns and Exchanges:

• Please refer to our Returns and Exchanges Policy for information regarding returns, exchanges, and associated shipping fees.

Customer Service Contact:

• If you have any questions or concerns regarding shipping, feel free to reach out to us at whosagoods@outlook.com.